Terms and Conditions

Customer Support

Our customers are extremely important to us. Our products are not possible without you. If at any time you are not satisfied with any products purchased, please let us know so we can aim to solve the issue.

Although full refunds may not always be possible, we will always aim to rectify any dissatisfaction with coupons or further guidance and support.

Please, however, note that we are a small social enterprise with only the best partners and products, carefully selected to be a part of The Expedition Project.

Any payment queries can be made via [email protected]

Copyright

All files and information contained in this Website or Blog are copyright by The Expedition Project and may not be duplicated, copied, modified or adapted, in any way without our written permission. Our Website or Blog may contain our service marks or trademarks as well as those of our affiliates or other companies, in the form of words, graphics, and logos. Your use of our Website, Blog or Services does not constitute any right or license for you to use our service marks or trademarks, without the prior written permission of The Expedition Project. Our Content, as found within our Website, Blog and Services, is protected under South African and foreign copyrights. The copying, redistribution, public broadcast, or publication by you of any such Content, is strictly prohibited. Your use of our Website and Services does not grant you any ownership rights to our Content.

Copyright © Global Expedition Association T/A The Expedition Project. All Rights Reserved.

Open Source Content

Please note: By submitting tasks and/or extra credit assignments your name will be added to the source list, however your content will become open source content and can be freely edited without your permission.

Project Shop Pricing

We reserve the right to change our prices without notice.

Discounts and specials and related coupons may change or be removed as we feel necessary.

Coupons

Our coupons are valid until the date specified unless cancelled earlier in accordance with these Terms and Conditions. If no end date is displayed, the offer is valid for the specific item whilst it is visible on that item’s view item page.

Should we have to remove the validity of a coupon either before the date specified or because no date was specified then we reserve the right to do so.

Coupons are for use and purchases on theexpeditionproject.com only.

Coupons are not transferable for cash or other credit.

Store credit may be void if used once even if entire credit amount is not used.

Only the intended recipient of a coupon may use it. Should an unintended user use a coupon then we reserve the right to request payment for the coupon amount.

Should you need any assistance with coupons please contact [email protected] or use our contact page here.

Read more here.

Commenting Policy for forums, comments and replies

We welcome relevant and respectful comments and topics. Off topic comments or spam will be reviewed.

Privacy

This privacy policy sets out how The Expedition Project uses and protects any information that you give The Expedition Project when you use this website or contact us via phone, email or in person.

We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified, when using this website, for example when completing a contact form, then you can be assured that it will only be used in accordance with this privacy policy and will only be used for the purposes for which you consent.

We may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 22 January 2019.

Read more here.

COVID-19 TRAVEL UPDATES

UK GOVT. ADVICE

No quarantine at present when entering South Africa (as of March 2021), however travellers could also still need to quarantine if they present COVID symptoms upon arrival.

Travellers must produce a printed negative COVID PCR test that is not older than 72 hours. Passengers are advised to have several printed copies ready.

Look out for updates on entry requirements here.

Additional information availble via IATA here.

SA GOVT. ADVICE

International scheduled operations and charter flights carrying passengers are allowed at the following airports:
(i) OR Tambo International Airport;
(ii) King Shaka International Airport; and
(iii)Cape Town International Airport.

Long-haul flight departures and landings at the airports listed in paragraph (a) are permitted during the hours of curfew as provided for in the Regulation.

Passengers affected by flights are required to present evidence of a flight ticket when stopped by law enforcement officers during curfew hours;

All international travellers arriving at the above airports must provide a valid certificate of a negative COVID-19 test, recognised by the World Health Organisation, which was obtained not more than 72 hours before the date of travel.

In the event of the traveller’s failure to submit a certificate as proof of a negative COVID-19 test, the traveller will be required to do an antigen test on arrival at his or her own cost and in the event of a traveller testing positive for COVID-19, he or she will be required to isolate him or herself at his or her own cost, for a period of 10 days.

Source: Gov.za

Additional information availble via IATA here.

COVID-19 Travel Planning

It is recommended to refer to the Foreign, Commonwealth and Development Office for all the latest travel advice. Select the country you are travelling to and read over the local measures section. This is constantly under review so make sure you keep checking as advice can change at short notice.

Every country has their own testing rules and guidelines. You should always check your destination’s local government website for more information, but generally you should collect a swab sample between 48-72 hours before travelling.

Please note that it is your responsibility to make sure you will be allowed entry into South Africa with all relevant documents and COVID-19 tests complete.

Please also refer to the Coronavirus (COVID-19): declaration form for international travel here.

Look out for updates on entry requirements here.

Additional information availble via IATA here.

*Note that some destinations ask for swab samples to be collected within 2-3 days before departure, while others 2-3 days before arrival.

Covid-19 Project Refunds

We understand that planning travel in the current situation is stressful. Should you have to cancel your trip for reasons around travel restrictions or COVID-19 then refunds will be available. We don’t want you to worry when you’re booking your trip or expedition with us. All our trips and partners are as COVID-ready as they can be. We also offer flexible options such as fee-free changes, so you can travel with complete confidence and peace of mind.

Read more on Travel Support here.

Passports

Visitors who wish to travel to South Africa must have a passport that is valid for at least 30 days after their intended return date from South Africa. It’s important to note that non-South African passport holders must have at least 1 completely unused visa page for entry or departure endorsements by South African Immigration Service in their passport. Government regulations prohibit airlines from boarding travellers without the required blank visa pages, even if you hold a valid ticket and a valid passport.

Complete Travel Health Questionnaire here.

Travel Insurance

Although most travel insurances are not covering COVID related cancellations, travel insurance is still highly recommended to cover medical costs, lost items and any additional support that might be needed.

Vaccinations

No vaccinations required.

You will be visiting a LOW-RISK Malaria area. However, Malaria prevention is recommended if you would like to be super cautious. Please see your doctor or travel clinic about 4 to 6 weeks before your trip. Some malaria pills require that you start taking the drug 3 weeks before you depart.

Summary and check-list (subject to change and not extensive)

Complete Coronavirus (COVID-19): declaration form for international travel here if required

Complete Travel Health Questionnaire here.

UK: Look for updates via the UK visit Gov.uk here.

USA: Look for updates via Travel.State.Gov here.

SA: Look out for updates via Gov.za here.

Additional information availble via IATA here.

Journey to drive change
Certified Social Enterprise
{"cart_token":"","hash":"","cart_data":""}