- My Account
- Online Courses
- Online Events
- South Africans
Where can I find my courses after purchase?
You will find your online courses under My Courses.
You will also receive an email after purchase with your order details and a direct link to your course.
Please note you will need to be logged in to access your courses. If you do not know if you already have an account, go to My Account and select the ‘lost your password’ option then enter the email you made your purchase with. This will reset a password for either the account you created or the one automatically created with your purchase. Once your password is reset, login and go to My Courses.
Are there benefits and memberships for South Africans?
South Africans have their own memberships plans which include local rates and discounts for SA residents. See all options here.
For a general SA resident membership plan – go here.
For an SA project partner membership plan – go here.
For an SA accommodation partner membership plan – go here.
For an SA restuarant partner membership plan – go here.
Read about pricing and specific membership plan benefits here.
How do I add a non-paying membership plan to my account?
Some membership plans can only be manually added by us. When you register your account please indicate the membership plan you need. If you have already registered or already have an account and wish to add a membership and you are unable to, please get in contact with us.
What does The Expedition Project do?
We are a social enterprise created after our foundation expeditions in 2012 and 2013, when we visited 353 towns & 155 projects, with the help of 405 hospitality partners – Here there is a video if you’d like to check it out.
We wanted to meet and understand the challenges various South African communities face to help them and support them. We work with volunteers, travellers and local businesses including tourism offices, restaurants, accommodations and activities providers. We take care of volunteering projects and are always open to getting to know new ones.
If you’d like to become a partner and you are an activity provider, restaurant or accommodation, get in touch with [email protected].
If you’d like to let us know of any project that needs help or you are a volunteer willing to take part in any of our projects send an email to [email protected].
Here, you can find an article talking about us written by one of our interns.
Also, read about our Journey in Ethical Enterprise here.
What advantages do I get as a Featured Partner?
Being one of our featured partners would allow you to:
- Stay on our website and gain more visibility for FREE, and the opportunity of getting more enquiries;
- Get more visibility and advertising on our website and social media;
- Be part of our most recommended accommodation establishments, located on top of our “Explore” page;
- Be on the main route for our road trips;
- Help the South African Communities, and support our Projects;
- Help us with first-hand updates of your area.
How can I be a Featured Partner?
Seems complicated, but it is not. First thing first, we want to feel that you are interested in the project and you will be in touch with us. We would like to know about you, your area and create a relationship with you.
We would only ask you to give us the availability to host our team or one of our volunteers whenever we will be coming around your area. Obviously, that will be depending on your availability.
Secondly, we’d ask for support for our sustainable revenue journey. This would only come from your successful bookings. Meaning that you don’t have to pay anything to get free advertising!
If you’d like more information please email us at [email protected]
Will I be charged to be a partner?
Nope! We are a community and you, as a partner, are part of it.
No tricks! Only voluntary commissions.
How do I become a TEP partner?
You would not only be our partner, but you would also be part of our community. The first step to being a partner is getting in touch with us by sending an email to [email protected] and telling us a little bit about you and your area and how we can support you.
We would also ask you to give us the availability to host us and our team of volunteers in case we come to visit your area! that’s the perfect way to see closely you and your area, so to help you at best. Indeed, this will depend on your availability.
How do I sign up for a society membership account?
Do projects get my donations if made via TEP?
Yes of course! TEP makes the process easier and also more interactive by offering many ways to donate.
You can either make a direct donation via our donation page here or sign up for a fundraising course here where 100% of course profits go to the relevant project or anytime you sign up for a course associated to a project there are donations made to these projects – just check the product tags.
How do I book volunteer projects, roadtrips or experiences?
Have a look at our current or upcoming experiences here and then send us an enquiry so that we can talk it through with you.
Why are some courses sold by module?
Instead of selling courses as large, expensive courses, we have opted to sell some of them module by module. This allows you to mix and match and not have to pay large amounts of money in one go.
How do I know it is worthwhile to volunteer?
The EXPEDITION Project represents a transparent, collaborative network of volunteer projects in South Africa. With sustainability as one of our core values, we stand for ethical volunteering and responsible travel.
Read more on TEP Volunteering here.
Read more about Ethical Volunteering here.
Our firsthand experience of working with underprivileged communities has done away with any illusions we may have started out with. And yet, we have emerged more hopeful for the future. Where obstacles stand in the way of meaningful change, we see opportunities for creativity and growth. Where resources are scant, we see potential to use what is right here at hand. Continue reading here.
How do I know which membership plan to choose?
Got to Memberships and select the membership section most relevant to you.
If you cannot find a collaborating society, school or university that is relevant to you then get in contact if you would like to create a collaborative partnership.
If you are a South African resident then go to South African Memberships and sign-up for a free account.
A Free / Volunteer Membership plan is a good starting point if you cannot find a relevant option. This can always be changed / upgraded later.
Check Pricing & Benefits for membership comparisons.
How do I get my course certificate?
Certificates are not available for all courses. Check the conclusion section of your course to see if a certificate is available for your chosen course.
Certificates are only available for paying membership plans
Certificates are activated by completing necessary course steps:
- Make sure you have clicked on Complete Lesson button at the botton of each lesson page
- Make sure you have taken all course quizzes
Where can I find my online conference purchase?
Our online conference is an innovative one: This means you can use conference material before, during and after the event. For this reason our conference is laid out in a lesson and e-learning format.
This means that you will find our online courses under My Courses.
Navigate to different talks and topics as you would progress through online learning modules and lessons. Scroll down and choose talks, speakers or participation options using either the listed conference schedule or lesson breakdown under specific topic modules.
It says my account is pending, what does this mean?
Unless you buy a membership plan, all accounts remain as pending until approved. This usually takes no longer than 48 hours.
Will my online course expire?
As long as you have an acitve account and / or membership plan you will have access to your purchased online courses.
How do I book accommodation?
Go to Accommodation in the Explore section, choose the establishment you wish to enquire about or book and send in your details in the enquiry form at the bottom of the page. You will then recieve a response direct from the establishment. If you do not hear anything within 48 hours please get in touch with us using Contact
Where does my money go?
16% project donations on expeditions and road-trips
5-50% project donations on selected online courses that are not already specific fundraising courses / events